2007FP, Windows 10, USB ports problem

[breckjensen]

I have a Dell 2007fp monitor connected to a HP Pavillion Elite HPE desktop running windows 10 64 bit. I recently decided to start using the USB connections on the monitor so I purchased the upstream USB cable and plugged it in. When I do this I get a message that says USB device not recognized. If I check the device manager I get a error 43 message. I have tried uninstalling the drivers for this port and reinstalling them. Turned the monitor off and back on, restarted the computer, nothing seems to work. If I plug my phone into the monitors USB I will get charging but no other services. If I plug the phone directly into the computers USB I get full access. Ant suggestions on how to get the monitors USB ports to work fully?

Any idea?

Please help.

Thanks!

I didn't find the right solution from the Internet.

References en.community.dell.com/support-forums/peripherals/f/3529/t/19993544

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