Post by breckjensen on Nov 27, 2017 11:24:31 GMT
My keyboard and mouse both do not work on Windows login screen. Same for safe mode. Before this, in BIOS, other screens can get to by holding down keys as computer starts, keyboard works.
As Windows loads, can see keyboard illumination switches off. Same for mouse laser. My other USB peripherals (extra HD and wireless thingy) still have lights on. Fairly new computer. Cost me £300 new about 6 months ago.
I tried to 'roll back' Windows - there was only one option - for when I installed Itunes maybe a week ago, but that failed.
I chacked inside and outside the case to see if there's any sockets for PS/2 keyboards, but there aren't any.
Any idea what's going on?
Please help.
Thanks!
I didn't find the right solution from the Internet.
References www.sevenforums.com/hardware-devices/192914-usb-keyboard-mouse-do-not-work-once-windows-starts.html
Business Motion Graphic
As Windows loads, can see keyboard illumination switches off. Same for mouse laser. My other USB peripherals (extra HD and wireless thingy) still have lights on. Fairly new computer. Cost me £300 new about 6 months ago.
I tried to 'roll back' Windows - there was only one option - for when I installed Itunes maybe a week ago, but that failed.
I chacked inside and outside the case to see if there's any sockets for PS/2 keyboards, but there aren't any.
Any idea what's going on?
Please help.
Thanks!
I didn't find the right solution from the Internet.
References www.sevenforums.com/hardware-devices/192914-usb-keyboard-mouse-do-not-work-once-windows-starts.html
Business Motion Graphic