why can't I update my Galaxy J5 SM-J500F?

[breckjensen]

Hello,



I cannot update my Galaxy J5. Whenver I clink on Software update-Update now, it says: "Unable to download update

Unable to update software. A network or sever error occurred."

It is not a network error because the wifi connection is very strong. So its a server problem. But what problem?



Thank You!!!



I didn't find the right solution from the Internet.


References

forums.androidcentral.co-xy-j5-sm-j500f.html


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