Error Message 3840

[breckjensen]

I updated the xfinity tv app, whenever I press the "more episodes" button to watch my favorite tv shows I received a message "you didn't do this yet : : 3840 (no really)." I don't know what that means, but it won't let me watch my tv shows. It is very frustrating because I always use the app to keep up with new episodes.

Any idea?

Please help.

Thanks!

I didn't find the right solution from the Internet.

References forums.xfinity.com/t5/Stream-TV-App/Error-Message-3840/td-p/2850109

Mobile App Launch